By Thomas Redder
Spectrum Aeromed has worked with a variety of clients around the world, but there are some questions we get asked often. Take a look at the questions and answers below.
Can I have a discount?
We get this question from time to time, but we think our products are priced well – they are a good value for the money so we do not offer discounts. We do provide installation support and onsite meetings as part of our commitment to customer service and those are typically free of charge.
Can we become your dealer / representative
We normally do not have representatives. Our products are tailored to the customer needs, which we want to learn about. Consequently, we do not have a real “price list” and putting together a deal or representative model would prove difficult.
What maintenance needs to be done on your systems?
Our systems is basically maintenance free. We recommend replacing seat belts after 10 years and the oxygen bottle requires hydrostatic testing every 10 years. All other maintenance are visual inspections.
How quickly can I change from air ambulance to VIP configuration?
Our systems are designed as a quick-change solution which most customers report that they can switch in less than an hour. The actual amount of time required to switch from air ambulance to VIP configuration depends on various factors, including the experience of the crew, the exact set-up ordered and amount of medical units used.
Do you have questions that you don’t see listed here? Reach out to a Spectrum Aeromed sales representative for more information. We would be happy to help. Click here to read more questions and answers from our first frequently asked questions blog post.
Thomas Redder is the Account Representative for Europe, Middle East, Russia and Asia. He is based in the German Sales Office, held an Air Transport Pilots License, and has a degree in Aeronautical Engineering. Before joining Spectrum Aeromed in April 2012, he was Technical Director at an Aircraft Maintenance and Repair Organization.