Meet Matthew Christenson. He’s Spectrum Aeromed’s Vice President and Account Executive. His role
takes him around the world, serving clients in the Western United States, Canada, Central America,
Caribbean, United Kingdom, Scandinavia, Africa, Australia, and New Zealand, all from our headquarters
in Fargo, North Dakota.
Matthew has been part of the Spectrum Aeromed team since 2001 when the company was based in
Wheaton, Minnesota. He heard about the company when he moved to Wheaton and dropped off an
application for the open position of office assistant. In 2008, Spectrum Aeromed moved its headquarters
to Fargo, and Matthew came too. During his time at Spectrum Aeromed, Matthew has held the positions
of office manager, production manager, and project manager.
“I’ve always enjoyed how unique this business is,” Christenson says. “The core of what the company
does – being able to work with folks who are saving lives – it’s a humbling atmosphere when you break it
down.”
Christenson says it’s that mission of helping people save lives that drives the team from day to day.
“It makes us better,” he says. “It makes us who we are.”
Matthew has been part of the sales force for nearly four years. He enjoys building relationships, being
connected one-on-one with customers around the world, and helping them solve problems. He also enjoys
bringing each case to his colleagues at Spectrum Aeromed, where they work together to create and build
what customers need.
His experience in the various areas throughout the company gives Matthew a unique sense of direction
when attending to customer needs. When a customer begins to describe a need, Matthew’s wheels start
turning. While in the shop as the production manager, he was hands-on and got to know the building
process. He then moved to a project manager position, which can be described as the tie between
production, engineering, and sales.
“I know what we’ve done in the past and I know what we are capable of doing,” Matthew says. It’s this
variety of experience that helps him find the perfect solution for every customer.
Matthew also is proud of the customer service reputation Spectrum Aeromed has built over the years. He
wants his customers to know he cares about their programs and he wants to listen to what they want,
rather than telling them what they need.
“What’s most important is to listen to the customer,” he says. “Then, with our expertise and quality
services, we can find them the solution that is uniquely equipped for them.”
Connect with Matthew and learn about the rest of the Spectrum Aeromed team here.